Frequently Asked Questions

To help assist you in your online shopping, we have provided the following answers to our most commonly asked questions. If you don't find what you are looking for, please call 866-654-8396 or contact us by email.

Shipping

How long will it take to receive my olive oil?

Approximately 5-7 working days. We ship via UPS Ground.

Can I ship internationally?

Yes, we ship all over the world.

How will my shipment be packaged?

We take great care to package our product for safe shipment. It also looks as if it is a gift. We use packaging that is environmentally friendly.

Olive Oil Questions

What is the best place to store olive oil?

In your stomach...prior to that, in a cool, dark and dry place.

How long will it last?

Approximately 18 months from harvest date. Once opened, 6-9 months.

Where can I find nutritional information?

Please email contact us for nutritional information.

Club Membership

What is the Temecula Olive Oil Club?

Our club is an opportunity for you to receive our popular limited-release olive oils before they are available to the public. In addition, club members enjoy special benefits like 10% discount on all orders. Read more about the club.

When will I receive my next club shipment?

We ship every season—four times a year.

I haven't received a shipment, what should I do?

Don't Panic. Please call us at 866-654-8396.

How will my 10% discount be applied?

Your discount is automatically applied to all orders (excluding shipping charges).

My address has changed, can I update your records?

Yes please send us an email at customerservice@temeculaoliveoil.com.

How can I cancel my membership?

To cancel your membership, call 866-654-8396.

Gift Orders

Can I make a custom gift box?

YES! Everything we ship is in a gift box—so don't forget the gift message!

Can I redeem my gift certificate through the website?

Yes...just enter your gift card number at the check-out. Happy shopping!

Can I redeem part of my gift certificate now and retain a balance for later?

Yes.

Can I my gift certificate be used at the store?

Yes.

For my gift shipment, do you include prices in your packing slip?

No, we do not include the prices when we ship gifts.

Retail Shop / Tasting Room

Where is your store located?

We have stores in Temecula, CA and San Diego, CA. Maps of both locations are available here.